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Digital Customer Service

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CCI employs diverse digital systems by integrating emerging technology like the Internet of Things, social, mobility, big data, cloud, autonomous systems, data sciences, and so forth in our operations.

CCI’s greatest advantage is the E-Freight Suite, the most popular shipping software that handles the entire cargo data from the exporter’s warehouse to the importer’s delivery to ensure seamless updates to customers without any additional time expenditure. Our teams have created an approach while keeping in mind the untimely disruptions like the one that happened lately as a result of the COVID-19 pandemic. CCI has just introduced a new function that complements virtual intelligence with excellence to make shipment updates to clients 24 hours a day, anywhere, and anywhere with just one click.

Know your shipment status anytime and anywhere

WHY CHOOSE CCI FOR
DIGITAL CUSTOMER SERVICE?

  • A WhatsApp Chat Bot.
  • Track and Trace Cargoes.
  • Worldwide Updates on Shipping and Logistics.
  • Services and Vessel Schedules.

Our Services

Our team has years of experience and expertise to deliver
Logistics solution.

  • CARGO CONSOLIDATION
  • CUSTOMS CLEARANCE
  • PROJECT CARGO HANDLING
  • NVOCC OPERATIONS – INBOUND & OUTBOUND
  • DIGITAL CUSTOMER SERVICES
  • TRACK AND TRACE
  • HAZ CARGO HANDLING
  • ICD MOVEMENTS
  • DDU / DDP’S / EX-WORKS

CONNECT WITH US